Built for Australian shops

Your team, your phone, your bookings.
One account.

Dowoomi runs the parts of a shop that eat your day. Staff clock in and get rostered and paid through Xero. The AI picks up the calls you miss. Diners book a table on your own page. Start with one and add the rest when you are ready.

Products

Pick one. Add the rest when you need it.

01Team

Clock in. Roster. Pay.

Staff clock in from their phone. You roster the week, approve timesheets and send hours to Xero Payroll with Australian award rates.

  • Clock in from their own phone, no kiosk
  • Roster with wage cost, published to staff
  • Award pay rules kept current from Fair Work
  • Approved hours to Xero as draft timesheets

Free for a shop of five. Pro is $5 per active employee a month, with AI Voicemail free for 6 months.

The Dowoomi weekly roster

Incoming call

Not picked up in the dinner rush · AI answered · 7:12 pm

  • Guest: Hi, can I get a table for four at 7:30 tonight?

  • AI: Yes, we have a table for four at 7:30. Can I get a name and mobile number?

  • Guest: Sarah, 0412 345 678.

  • AI: Done. Four people at 7:30 tonight under Sarah. See you then!

Booking added · Table for 4 · 7:30 pm

02AI Front DeskBeta

Don't miss a call when you are busy.

Keep your number. When nobody can pick up, the AI answers, knows your hours and menu, and takes the booking or a takeaway order.

From A$49 a shop a month.

A restaurant page on booking.dowoomi.com.au

03BookingBeta

Your own booking page.

A page for your place on booking.dowoomi.com.au. Diners pick a time and the table is confirmed on the spot. Paste the link into your Google Business Profile and your socials.

In beta with a few Melbourne restaurants.

One account

They work better together.

One login

Team, AI Front Desk and Booking run from the same Dowoomi account and the same admin. Your staff list and your shops are set up once.

The roster tells the AI who to tell

A call or a new booking alerts the staff on shift right now, not the whole team.

Phone and web bookings in one inbox

A table booked on the phone and a table booked on your page land in the same list, against the same availability.

The shops that run on Dowoomi every day

  • GAMSA Korean BBQ
  • Gangnam Pocha
  • Zen

From a customer

Dowoomi has totally changed the way we run things. Tracking attendance across different areas is super easy, and the timesheet reports are detailed but simple to get. The team loves how quick the clock-ins are, and I love having real-time insights into what's happening. Honestly, it paid for itself in the first month.
Chelsea - Gangnam Pocha

Start with your team.

Team is free for one shop and five staff. Add AI Front Desk and Booking from the same account when you want them.

Questions?